At Triboro Maintenance we believe that there are certain needs that each and every client should be afforded when working with any type of service company. Our Client Services department is consistently upgrading its systems to supply each and every client with the latest information regarding their account. From our latest investment in a new internal software program to our workers “Field Force Management” system; this puts the focus on the client services front and center.

From a client’s initial contact with one of our Customer Service Administrators, Triboro Maintenance is solely focused on maintaining a very positive business relationship, which can be traced back to a simple set of core business principles that are the rules rather then the exceptions.

These include the following;

Never make a promise that we cannot deliver upon
Never say “No”, unless you have exhausted all measures
No matter how small or large a client might be, they are all treated as our only client.
If you do not treat your client the correct way, someone else will.

Simple rules but unfortunately easily forgotten in today’s business world, but again at Triboro Maintenance they are words to live by, as the measure of our success starts and ends with our clients.

It is our hope to create a completely “customer centric” atmosphere from start to finish. Our Customer Service team has been well-trained to meet and exceed the expectations of our toughest critic……….……....us!